At DesiWayy, customer satisfaction is our priority. Please read our refund policy carefully before making a purchase:

1. Non-Returnable Items

Grocery, daily needs, snacks, and food items & Cake & Bekary , are not eligible for return or refund due to hygiene and safety reasons.

2. Returnable Items

Clothing, shoes, and other fashion items can be returned or exchanged within 1 working day from delivery, only if the product is unused, unwashed, and in its original condition.

3. Refund Process

Once the returned product is inspected and approved, the refund will be processed to your original payment method within 5–7 business days.

4. Damaged / Wrong Product

If you receive a wrong or defective product, kindly contact us immediately at [desiwayyofficial @gmail.com] or call us at [+91 7705883231] with order details.

5. Eligibility Check

Refunds will only be applicable if the product qualifies under the above terms.

Delivery charges are non-refundable.